Hyatt Palm Springs

The rooms were nice and clean and I loved it had a balcony.

Upon our arrival, we were greeted enthusiastically by the Concierge to unload our luggage and whilst checking in, Juan, of the Front Desk staff, offered my wife and myself a glass of wine each, that we readily accepted and chatted while we checked in. He did a wonderful job without any issues. The manager Jess was also very courteous & friendly toward us.

The room had a great big balcony, I think most of the rooms do, either on mountain side or "city" side. Even though ours opened right above bars and restaurants, it was very quiet when we drew the curtains to sleep, and I'm the kind of person who hears everything in the night. In the bathroom there was a timer switch, for the heat lamp directly above the exit to the shower. That was kind of nice. Good hot water and water pressure. The inside of the hotel was aesthetically interesting, with an art gallery along the lobby and places to sit and work if that's what you were there for. It was clean enough, no major issues. Clearly an older building but still dressed up a bit fancy.

The location was excellent! Our room was comfortable and we slept very well.

Hotel was nice and welcoming. We had no problem checking in or out.